Frequently Asked Questions

Information about the Cluster

What are the available resources on the cluster?
A table showing the hardware specifications for all nodes is provided here.
Who maintains the cluster?
The cluster is administrated by the staff of Information Services at Heriot Watt University. Details to contact them can be found on the contact page.

Getting Help

What help/support is available?
No formal support is provided, other than basic administrative tasks and maintenance work. Users may contact the administrator for help, such as in the case of install/updating some hardware and/or software. Requests to create custom environments or other specialised tasks are not acceptable.